Dinance collects the following types of personal information:
Personal Information: Your name, email, phone number, address, date of birth, and other details to create and manage your account.
KYC Information: Documents like a government ID (passport or driver’s license), proof of address, and a selfie to verify your identity.
Payment Information: Your financial details, including payment methods (bank info, credit card) and transaction history.
Device and Usage Data: Information about the device and browser you use to access Dinance, like IP addresses, device type, and pages visited.
Cookies and Tracking: We use cookies to enhance your experience and remember preferences. You can control cookies through your browser settings.
We use your information for:
Account Management: To set up, maintain, and manage your Dinance account.
Identity Verification: To comply with legal requirements and verify your identity.
Transaction Processing: To process deposits, withdrawals, and trades securely.
Customer Support: To respond to your questions and help resolve issues.
Platform Improvement: To improve our services and develop new features.
Security: To protect your account and prevent fraud.
We may share your information in the following situations:
Service Providers: Trusted third parties who help us operate our platform (e.g., payment processors and data analytics). They are required to protect your data.
Legal Requirements: We may share your information if required by law or to comply with legal requests.
Business Transfers: If Dinance is involved in a merger or acquisition, your data may be transferred. We will notify you if this happens.
Public Activities: If you participate in public forums or activities on Dinance, your username and transaction history may be visible to others.
Dinance takes your security seriously:
Encryption: We encrypt your personal and payment information during transmission and storage.
Two-Factor Authentication (2FA): We offer 2FA to add extra security to your account.
Data Retention: We keep your data only as long as needed to fulfill its purpose or comply with legal requirements.
Although we use security measures, no system is 100% secure, so please also take steps to protect your account.
As a user, you have the right to:
Access: Request a copy of your personal data.
Correction: Update or correct any inaccurate information.
Deletion: Request the deletion of your data (subject to legal restrictions).
Opt-Out of Marketing: Unsubscribe from marketing emails or adjust preferences in your account settings.
Data Portability: Request your data in a machine-readable format.
To exercise these rights, contact us at contact@dinanceglobal.com.
Your data may be transferred and processed in countries outside your own. By using Dinance, you consent to this transfer under the appropriate safeguards.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you. The latest version will always be available on our website.
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: contact@dinanceglobal.com